Question for CAMEROON POSTAL SERVICES (CAMPOST)

GOOD DAY. I called by name ASAKIZI NJI AUGUSTINE, BP 633, MANKON BAMENMDA. I AM EXPECTING A MAIL FROM USA AND THE MAIL WAS SENT THROUGH SWISS POST. AND THE MAIL WAS SENT TWO WEEKS AGO TO ME TO BE RECEIVED IN BAMENDA POST OFFICE. BUT TILL TODAY THE MAIL HAS NEVER REACHED THE MAIL BOX FOR ME TO COLLECT. I AM WRITING TO ASK IF YOUR OFFICE CAN FIND OUT ITS LOCATION OR TRACK IT FOR SO THAT I REMAIN CONFIDENT.